Shipping policy

Shopify store ke liye ek clear aur professional Shipping Policy hona buhat zaroori hai. Is se customers ka trust banta hai aur baad mein kisi bhi kism ki misunderstanding nahi hoti.

Aapki aasani ke liye maine Roman Urdu mein clear points bana diye hain, jinhe aap thodi buhat changes (jaise delivery days ya charges) ke sath apne store par copy-paste kar sakte hain:

Shipping Policy (Primecart)

1. Order Processing Time

Tamam orders ko confirm hone ke baad 1 se 2 business days ke andar process aur dispatch (ravana) kar diya jata hai.
Sundays aur Public Holidays par orders dispatch nahi kiye jaate.

2. Delivery Time (Delivery Mein Kitna Waqt Lagega?)

Major Cities (Lahore, Karachi, Islamabad, etc.): Order dispatch hone ke baad 2 se 4 working days mein delivery ho jati hai.
Other Cities & Remote Areas: Baqi shehron aur door-draz ilaqon mein delivery mein 3 se 5 working days lag sakte hain.
Note: Kharab mausam, strike ya kisi nagahani surat-e-haal (unforeseen circumstances) ki wajah se delivery mein thodi dair ho sakti hai.

3. Shipping Charges (Delivery Fees)

Hum pure Pakistan mein Standard Shipping faraham karte hain.
[Aapka Delivery Charge, e.g., Rs. 200] shipping charges har order par apply honge.
(Optional point agar aap free shipping dena chahein): Rs. [Specific Amount, e.g., 3000] ya is se zyada ki khareedari par Free Shipping di jayegi.

4. Courier Partners & Tracking

Hum Pakistan ki mutabar logistics companies (jaise PostEx, Trax, ya Leopards) ke zariye orders bhejte hain.
Jaise hi aapka order dispatch hoga, aapko SMS ya WhatsApp par Tracking ID bhej di jayegi, taake aap apne order ko live track kar sakein.

5. Cash on Delivery (COD) Inspection Policy

Courier company ki policy ke mutabik, parcel kholne se pehle rider ko raqam (cash) ada karna lazmi hai.
Agar product mein koi kharabi ya nuksan ho, toh aap hamari Return & Refund Policy ke mutabik hum se rabta kar sakte hain, hum poora تعاون (cooperation) karein ge.

6. Wrong Address & Undelivered Orders

Agar customer ki taraf se galat address ya phone number diya gaya ho aur order deliver na ho sake, toh order cancel ho jata hai.
Bara-e-maherbani order herat waqt apna active mobile number aur mukammal address darj karein taake courier rider aap se rabta kar sake.

7. Contact Us

Agar aap ko apne order ki shipping ke hawale se koi sawaal poochna ho, toh aap hum se rabta kar sakte hain:

WhatsApp / Phone: [Aapka Number]
Email: [Aapka Email Address]

Tip: Aap is policy ko apne Shopify dashboard mein Settings > Policies > Shipping Policy wale section mein paste kar sakte hain. Agar aap local courier service (jaise PostEx) use kar rahe hain, toh unka average delivery time standard 3-5 days hi hota hai, jo is policy ke mutabik bilkul fit bethega.